Overview
Total Clients
1,284
+12.4% vs last period
Revenue (MTD)
₹24.6L
+8.1% vs last period
Open Tickets
342
-5.3% vs last period
Deals in Pipeline
87
+19.2% vs last period
Active Agents
36
+2 vs last period
Churn Risk
48
+4 vs last period
Renewals Due
23
This month
Conversion Rate
34.7%
+2.1% vs last period
Revenue Trend
Monthly revenue vs target (last 12 months)
Client Growth
New acquisitions, churn, and net growth
Ticket Volume
Weekly opened, resolved, and escalated tickets
Deal Pipeline Funnel
Conversion across all pipeline stages
Leads100%
320
Qualified68%
218
Proposal Sent44%
142
Negotiation27%
87
Closed Won17%
54
Closed Lost10%
33
Total Leads: 320Win Rate: 16.9%Avg Cycle: 28 days
Agent Performance
Team average across key metrics (score out of 100)
Top Agents This Month
1Priya S.48 tickets98%
2Ravi K.41 tickets95%
3Ananya M.39 tickets97%
4Kiran T.35 tickets93%
Lifecycle Distribution
Clients across all lifecycle stages
Predictive Analytics
AIRevenue Forecast
AI-predicted revenue for next 4 months with confidence band
Churn Risk Distribution
% of active clients by churn risk score
12%
High Risk
28%
Medium Risk
60%
Low Risk